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Tickets and Fares

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Ticket Types

Ticket and Payment Type

Shenzhen urban metro implements the One-Person-One-Ticket policy. Tickets and payments used for travelling on the metro include: Single Journey Tickets, Multi-ride Tickets, One-Day Tickets, Children’s Tickets, Luggage Tickets, Shenzhen Tong Cards, Shenzhen Tong Discount Cards, China T-union Cards (issued by local or non-local banks), Shenzhen Metro Ticket QR Codes, ShenzhenTong QR Codes, Financial Integrated Circuit(IC) Cards, and other tickets and payments issued by operators at discretion.

 

Tickets and Cards

1.Single Journey Ticket: The tickets are issued to passengers for one-way travel, involved in issuing and check-in procedure, and collected when passengers exit the gate. Single Journey Ticket include Ordinary Class Single Journey Ticket (Green) and Business Class Single Journey Ticket (Yellow, for Business Class Carriage).

2.Multi-ride Ticket: the tickets are limited to one person per time during validity period.

3.One-Day Ticket:To be used in defined period; Passengers may take Shenzhen Rail Transit without times/mileage counting within 24 hours when the card is swipped.

4.Children’s Ticket:Children between 1.2-1.5 meters in height or aged between 6 -14 years old can purchase the paper-based dedicated tickets.

5.Luggage Ticket:Passengers carrying luggage weighted 20kg to 30kg or the sum of the length, width and height measured 1.4m to 1.6m, shall purchase a luggage ticket equivalent to the ordinary class carriage fare at the Customer Service Center.

6.Shenzhen Tong Card: refer to the stored valued public transport cards issued by Shenzhen Tong Company according to regulations.

7.Shenzhen Tong Preferential Card: refer to the preferential public transport cards issued by Shenzhen Tong Company according to regulations of the municipal government.

8.China T-union Card: As integrated traffic cards for rail transit in multiple

cities in China with “China T-union”图片1.pnglogo, they are divided into two types: cards issued in Shenzhen and cards issued in other cities.

9.Shenzhen Metro Ticket QR Code:As a QR Code payment method with “Metro Ticket” function, it can be used on all rail transit lines in Shenzhen.

10. Shenzhen Tong QR Code:As a QR Code payment method with the “scan-and-ride” function.

11.Financial IC Card: refers to the chip cards that issued by banks and marked with Unionpay图片2.pngand Quickpass (图片3.pngor图片13.png), including debit cards and credit cards; or mobile device carrying financial IC card information (such as mobile phone Pay and wearable device, etc.).

 

Ticket Issuing

1.Single Journey Ticket: Passengers can purchase the tickets from the TVM(Ticket Vending Machine) by cash, Unionpay, Wechat Pay, Alipay and other third-party payments(Business Class Ticket is only issued by Dedicated Ticket Vending Machines in the station where Business Class Carriages are involved)

 

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2.Multi-ride Ticket :limited sales, sold on Wechat Official Account of Shenzhen Metro Way (szmcway).

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3.One-Day Ticket:the tickets are sold at the customer service center in the station and ¥25 Yuan for each.

 

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4.Shenzhen Tong Card: currently sold at the Customer Service Center of the following stations:  

Line 1: Qiaocheng East Station, Bao’an Center Station;

Line 2: Grand Theater Station, Civic Center Station, Wanxia Station;

Line 3: Laojie Station, Shuanglong Station, Henggang Station;

Line 5: Huangbeiling Station, Minzhi Station, Fanshen Station;

Line 7: Shawei Station, Shixia Station, Huanggang Checkpoint Station, Huaxin Station, Tianbei Station;

Line 9: Xiasha Station, Meijing Station, Renmin South Station;

Line 11: Futian Station, Chegongmiao Station, Nanshan Station, Airport Station, Shajing Station.


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5.Shenzhen Tong Preferential Card: the cards are issued by Shenzhen Tong Company (including Student Card, Shenzhen Children Ride Card and etc.)

 

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6.China T-union Card (issued by local banks):the cars can be purchased at Shenzhen Tong own counters or by "Shenzhen Tong" APP.China T-union Card (issued by  non-local banks) selling ,recharging and card refund/replacement are not available in this city.

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7.Shenzhen Metro Ticket QR Code: Passengers can register an account through a smart phone at Wechat Transit QR Code Mini Program, the official Shenzhen Metro App, MTR (SZ) live+ Mini Program or Shenzhen Metro E-Travel Mini Program and activate the account’s ticket function. After successful opening of the account, Passengers can scan the generated Transit QR Code to pass through the gate for riding.

 

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8.Shenzhen Tong QR Code: Passengers can register an account through a smart phone at the official Shenzhen Tong App, Wechat Shenzhen Tong+ Mini Program, iShenzhen APP or other Internet platforms. After successful opening of the account, Passengers can scan the generated Shenzhen Tong QR Code to pass through the gate for riding.

 

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9.Financial IC Card: When Passengers using a financial IC card to take the metro, Passengers must open its small amount password-free function at first, and ensure that the balance of the card is not less than 14 yuan.

 

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10.Children’s Ticket & Luggage Ticket: The paper-based dedicated tickets that sold at the customer service center in the station.